Same-day collections now live for everyone!
Happy Monday morning! We’re excited to say that, as of last week, all of our customers can now book same-day collections with us. We’ve been trialling it with a few merchants over the last couple of months and are now rolling this out to everyone.
Booking a same-day collection is as easy as booking a normal collection; just choose today’s date in the Book a collection section. The end of your collection time window will need to be at least 3 hours from the time you book, to ensure one of our drivers can reach you in time. So, for example, if you were booking a collection for before 5pm, you’d need to have booked it in by 2pm (3 hours earlier).
It’s as easy as that. We don’t charge anything extra for a same-day collection at the moment and we’ll continue monitoring over the rest of the month to ensure we can guarantee good service with same-day collections; we may make changes to the process if needed.